Niamh mulhall

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Activity overview

Latest activity by Niamh mulhall
  • Niamh mulhall created an article,

    The platform is slow/freezing? What should I do?

    If the platform feels slow or starts freezing, don’t worry – there are a couple of quick things you can try first. Refreshing the page or app, or checking your internet connection, often clears thi...

  • Niamh mulhall created an article,

    I have a critical issue, who do I contact?

    If you ever run into a critical issue, the fastest way to get help is by contacting your assigned Customer Success Manager (CSM) directly. They’ll make sure the right people are on it straight away...

  • Niamh mulhall created an article,

    How do I raise a ticket?

    Via the Helpcentre Log in to the Helpcentre portal. Click “Submit a request.” Pick a category, add a subject, and describe the issue (include screenshots if you can). Set the priority and h...