Niamh mulhall
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Activity overview
Latest activity by Niamh mulhall-
Niamh mulhall created an article,
The platform is slow/freezing? What should I do?
If the platform feels slow or starts freezing, don’t worry – there are a couple of quick things you can try first. Refreshing the page or app, or checking your internet connection, often clears thi...
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Niamh mulhall created an article,
I have a critical issue, who do I contact?
If you ever run into a critical issue, the fastest way to get help is by contacting your assigned Customer Success Manager (CSM) directly. They’ll make sure the right people are on it straight away...
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Niamh mulhall created an article,
How do I raise a ticket?
Via the Helpcentre Log in to the Helpcentre portal. Click “Submit a request.” Pick a category, add a subject, and describe the issue (include screenshots if you can). Set the priority and h...